Chief Operating Officer (COO)

Key Responsibilities:

• Collaborate with the FT-CEO to define and execute the company’s vision, mission, and strategic goals.
• Translate strategy into actionable steps for growth, operational efficiency, and profitability.
• Develop and implement operational policies that align with the company’s vision and objectives.
• Provide leadership to key operational teams, aligning them with the organization's goals and objectives.
• Monitor industry trends and adjust strategies to maintain competitiveness.
• Oversee the day-to-day operations across all business functions, including finance, HR, sales, marketing, IT, and supply chain.
• Establish and enforce company policies, procedures, and performance standards to drive efficiency and compliance.
• Ensure compliance with legal, regulatory, and company standards across all operations.
• Ensure seamless coordination between departments to enhance productivity and resolve operational bottlenecks.
• Work closely with the CFO to manage budgets, forecast financial needs, and analyze financial performance.
• Optimize resource allocation and manage costs to achieve financial targets.
• Evaluate operational risks and implement measures to mitigate them.
• Develop and monitor key performance indicators (KPIs) to measure operational success.
• Analyze operational data and processes to identify opportunities for efficiency and cost savings.
• Drive a culture of continuous improvement and innovation across the organization.
• Develop leadership capabilities within the organization through mentoring and professional development programs.
• Recruit and retain top talent while promoting a diverse and inclusive workplace.
• Ensure all employees have clarity about their roles and responsibilities.
• Build and lead high-performing teams by setting clear objectives and fostering a culture of accountability.
• Promote collaboration and effective communication across departments.
• Act as a key point of contact for internal and external stakeholders, including partners, vendors, and clients.
• Build and maintain strong relationships with key stakeholders, including customers, partners, and clients.
• Represent the organization in meetings, negotiations, and events as needed.
• Ensure alignment between stakeholder expectations and operational deliverables.

• Act as a trusted advisor to the FT-CEO and board, providing insights on operational issues and trends.